PrepBnB in 5 minutes — a quick start guide
PrepBnB is the website your host uses to plan cleanings. You open it on your phone to work each job. There is no app to download. This page shows you how to set up, how to work each job, and tips to save time. If you just got an invite, start with Step 1 below.
No app needed
PrepBnB works in your phone's browser. No App Store. No Play Store.
Email alerts
You get an email for every new job. Tap the link to open it.
See your schedule
Your full week is on one page. No more group texts or spreadsheets.
Photos = faster pay
Photos prove the clean is done. You get paid faster.
The Short Version
What is PrepBnB?
PrepBnB is a website made for short-term rental cleaners and the hosts who hire them. It replaces group texts, paper checklists, and end-of-week invoices. You do not need to install any app.
For you, it does four things: (1) shows what jobs are coming up, (2) shows the checklist and photos for each property, (3) lets you report problems right away, and (4)tracks what you are paid. Everything opens from a link in your phone's browser.
PrepBnB
This week
MON
12
Inman Park 3BR
11 AM
TUE
13
Buckhead 2BR
12 PM
WED
14
No jobs
THU
15
Midtown loft
10 AM
FRI
16
Inman Park 3BR
11 AM
Your week, in one screen
Step-By-Step Setup
First 5 minutes
Do these one time, before your first job. There is no app to install. Everything happens in your phone's browser.
Open the invite email
Your host will email you a PrepBnB invite. Tap the link inside. It opens in your phone's browser. If you do not see the email, check your spam folder. Still not there? Ask your host to send it again, or email hello@prepbnb.com.
Sign in with your email
Tap the sign-in link. PrepBnB will send you a 6-digit code by text or email. Type the code and you are in. You stay signed in for 30 days. Use the same email your host used to invite you.
Add PrepBnB to your home screen
On iPhone: in Safari, tap the Share button, then 'Add to Home Screen'. On Android: in Chrome, tap the menu, then 'Install app' or 'Add to Home Screen'. Now PrepBnB opens like an app, with its own icon.
Save your host's contact info
Save your host's phone number in your phone. PrepBnB will email you when there is a new job or a schedule change. Make sure these emails do not go to your spam folder.
Can't find the invite?
Check your spam folder first. Then ask your host to send it again. Still stuck? Email hello@prepbnb.com. We will help you connect to your host.
Your Day With A Job
The job, from start to finish
Every job has the same 7 steps. After 2 or 3 jobs, it will feel easy.
You get an email
When a new job is added, PrepBnB emails you. The email shows the property name, the date, and the check-out time. Tap the link to open the job. No login or app needed.
Inbox
PrepBnB
now
New turnover available — Inman Park
A new job is open for Inman Park 3BR. Tap to claim.
Airbnb
Your guest checked out
Costco
Bulk paper towels on sale
Claim the job
Tap 'Claim' if you can do the job. If you cannot do it, do not claim it — another cleaner will take it. Please do not wait too long. The sooner you choose, the easier it is to find someone.
PrepBnB
Upcoming jobs
Inman Park 3BR/2.5BA
745 Edgewood Ave NE
Buckhead 2BR Condo
Get the address and how to get in
After you claim, the job page shows the full address, the door code or key location, parking notes, and other details (alarm code, pet, fragile items). Read this before you go.
Use the checklist
Each property has its own checklist (kitchen, bedrooms, bathrooms, restock, trash, laundry, and more). Tap each item when you finish it. Do not skip any item. A full checklist means a happy guest.
PrepBnB
Bathroom · 1 of 4
Scrub toilet inside & out
Wipe down mirror & vanity
Refill toilet paper (×2)
Stage fresh towels
Mop floor
Empty trash
3 of 6 done in this room
Take the photos
Each room needs certain photos (made bed, clean kitchen, clean bathroom, fresh supplies). Take them with PrepBnB on your phone. They upload from the page. Photos prove the clean is done, so you get paid.
PrepBnB
Photo proof
Required: 4 photos
Report problems right away
Did you find something broken? A stain that will not come out? Low on supplies? Something missing? Tap 'Report Issue' and add a photo and a short note. Tell your host right away. They can often fix it before the next guest arrives.
PrepBnB
Report an issue
What did you find?
Add a photo + note
Describe...
Mark the job complete
When all checklist items are done and all photos are uploaded, tap 'Complete'. PrepBnB will tell your host the job is finished. You are done — you can go to your next job.
Job complete!
Sent to your host for review.
Payout posts after approval.
Tips From Top Cleaners
How to work fast with PrepBnB
Small habits add up. The best cleaners all do most of these.
Bring a phone charger
Using PrepBnB and uploading photos uses your battery fast. Keep a small power bank in your cleaning kit. It is worth it.
Check tomorrow's jobs the night before
At the end of each day, open your job board. Look at tomorrow's jobs. Check the addresses. Read any new notes from the host. Plan your route. Five minutes at night saves an hour in the morning.
Photos: bright, steady, full view
Open the blinds. Turn on the lights. Hold your phone steady. Show the whole bed, counter, or bathroom in one photo. Blurry or dark photos slow down approval. You may need to take them again.
Text or call your host
PrepBnB does not have a chat. For urgent things — running late, damage, locked out — text or call your host. Save their phone number on day one.
Take photos of restocked items
After you put out new toilet paper, towels, coffee, or soap, take a photo of it. Hosts like to see this. It also protects you if a guest later says something was missing.
Tell your host when supplies are low
If a property has only a little toilet paper or soap left, tap 'Report Issue' and pick 'Low Supply'. Your host can buy more before your next visit.
What "done" looks like
Three rules for 5-star reviews
Guests see how clean a place is before anything else. The best cleaners always follow these three rules:
Take every photo on the checklist — no skipping
Missing photos = the job is not done. Even if the place looks perfect, your host cannot approve or pay you until the photos are in.
If something is wrong, report it before you leave
Broken blinds, stained sheets, missing remotes, low supplies — your host wants to hear about it from you, not from the next guest.
Restock by the list, not by guessing
Each property has a list of supplies to keep stocked (toilet paper, paper towels, coffee, soap, trash bags). Restock to this list every time. Do not guess.
Common Questions
Quick answers
Do I need to download an app?+
No. PrepBnB is a website. It works in your phone's browser — Safari on iPhone, Chrome on Android. There is nothing to install. If you want it to feel like an app, use 'Add to Home Screen' in your browser. It will get its own icon and open full screen.
What if I do not get the invite email?+
First, check your spam or promotions folder. If you still cannot find it, ask your host to send it again, or email hello@prepbnb.com with the email address you want the invite sent to.
Can I use PrepBnB on iPad or computer?+
Yes. It works on any device with a browser. The schedule and earnings look good on a tablet or laptop. Photos and checklists are easiest on the phone you bring to the property.
Do I get paid through PrepBnB?+
It depends on your host. Most hosts pay you directly (Zelle, Venmo, bank transfer, etc.) after each clean. PrepBnB tracks every payment so you can always see what is still owed.
What if the checklist is wrong or missing something?+
Text your host. Hosts update the checklist as they learn. Your feedback helps. They can fix the checklist the same day.
What if I am running late?+
Text or call your host. They can tell the next guest. It is better to tell them 30 minutes early than to be a no-show.
What if I find damage from a guest?+
Take photos from a few angles. Tap 'Report Issue' and pick 'Damage'. Add a short note about what you found and where. Your host uses this to file a claim with Airbnb. Clear photos and details help.
Can I see my upcoming earnings?+
Yes. Your job board shows upcoming jobs, finished jobs, and a monthly earnings summary. You can see the payment status (unpaid, requested, paid). It updates after each clean.
Still need help? Reach out.
For urgent things on a job — running late, damage, locked out — text or call your host. For sign-in trouble or anything else, email PrepBnB.
hello@prepbnb.com